Monday, February 21, 2011

If your government shuts down your internet, it's time to shut down your government

Some governments are willing to commit to open web access for all, no matter what. In 2002 Estonia made internet access a human right. Finland introduced a law last year that guarantees every sitizen broadband internet. .
However, some countries have recently tried to suspend the national internet. We all wintnessed the internet blackout in Egypt and the censored news and social media in Tunisia. The notorious news coverage blackout posed by Israel made us "eyeless in Gaza" but was it actually a winning strategy? Did such radical measures stop the protests?

Certainly not. If anything, one lesson seems to be that enforced closure of internet and media access can only do harm: if your government shuts down your internet, it's time to shut down your government. Especially on the Second Front - media!

Friday, February 11, 2011

Any publicity is good publicity?Kenneth Cole's controvercial tweet

"Millions are in uproar in Cairo. Rumour is they heard our new spring collection is now available online".

This was the tweet by Kenneth Cole, a successful American designer  famous with his controversial marketing campaigns that are often not even run because of their biased nature. He is unusual in that he writes them himself.

Thousands complained across the world and KC had to apologize:

"I have removed this morning’s tweet. Please visit this link to see my apology. -KC"

This tweet was retweeted 100 times and probably seen by thousands of people. So did it actually damage KC's reputation?

Certainly not!  I think that was a great viral campaign: linked to the biggest issue in the world, controversial enough to create uproar but not catastrophe. The result: everybody's talking/ tweeting/ facebooking/ blogging about it! Well done!

Monday, February 7, 2011

PR challenges for Egypt

The ongoing protests in Egypt against president Mubarak  have caused chaos not only in the country but also in the PR industry. It's hard to rebuild damaged reputation especially when it comes to top travel destinations like Egypt.

The uprising made thousands of tourists evacuate from country's major cities leaving hotels and resorts empty. Even though most resorts are 8 hours away from Cairo and other big cities it seems that tourists still feel frustrated and are reluctant to stay or go to the country.

Comms specialists are trying new strategies to rebuild Egypt's international reputation. The main idea is to provide clients with accurate up-to-date information. PR practitioners constantly appear on a number of regional radio stations explaining that key tourist areas are unaffected trying to put them in context, i.e most of them are far away from Cairo and even are serviced by a different airport.

Would it be enough? In my opinion, once protests are gone, tourists will start flying to Egypt again because it is an interesting country with historic heritage.